Privacy Policy
Last Updated: October 12, 2026
At Uplift Balloons, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, placing an order, or contacting us.
Information We Collect
When you use our website, we may collect information you voluntarily provide, including:
Name
Email address
Phone number
Billing and shipping address
Order and purchase information
Messages or inquiries submitted through our website
When you submit an event inquiry, we collect the event details and any inspiration photos you choose to upload. We use this information to respond to your inquiry, prepare a quote and plan your requested services. Please upload only images you have permission to share. Submitting photos does not give us permission to publish them on our website or social media; we will request separate permission before using them publicly.
Our website and service providers may also automatically collect certain information about your device and use of the website, such as browser type, device information, IP address, pages visited, and cookie or similar technology data.
Payment Information
Payments are processed through third-party payment providers available through our website platform. Uplift Balloons does not directly store complete payment-card information.
Payment providers may collect and process payment information according to their own privacy policies and terms.
How We Use Your Information
We may use personal information to:
Process and fulfill orders
Provide shipping and tracking information
Communicate about purchases
Respond to questions and customer-service requests
Prevent fraud and protect our website
Maintain business and transaction records
Comply with applicable legal obligations
Send marketing communications when you have chosen to receive them
Email Marketing
If you subscribe to our mailing list, we may send information about new products, promotions, and other Uplift Balloons updates.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those messages.
Cookies & Website Analytics
Our website may use cookies and similar technologies to operate the site, remember preferences, understand website usage, improve the customer experience, and support analytics or marketing features.
Your browser may allow you to control or disable certain cookies. Where required, additional cookie choices may also be provided through the website.
How We Share Information
We may share information with service providers when necessary to operate our business, such as our website platform, payment processors, shipping providers, analytics providers, and other companies that help us fulfill orders or provide website functionality.
We do not sell personal information for money.
We may also disclose information when required by law or when reasonably necessary to protect our business, customers, or legal rights.
Data Security
We use reasonable measures and trusted service providers to help protect customer information. However, no website or electronic transmission method can be guaranteed to be completely secure.
Your Privacy Choices
Depending on where you live, applicable law may provide rights concerning your personal information, including rights to request access, correction, or deletion of certain information.
You may contact us through our Contact page to submit a privacy-related request.
We may need to verify your identity before completing certain requests.
Children's Privacy
Uplift Balloons is not intended for children to make purchases without the involvement of a parent or legal guardian. We do not knowingly seek to collect personal information directly from children in violation of applicable law.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
Contact Us
For questions about this Privacy Policy or your personal information, please contact Uplift Balloons through our Contact page.